CANCELLATION & REFUND POLICY |
The POLICY below govern the relationship between you, the client, and us, KR Travel & Tours bound by all details contained herein are, to the best of our knowledge, correct and it is in good faith that we have published them. |
CRP - 1 | No refund for unutilised nights, including those resulting from delayed check-in or early check-out. |
CRP - 2 | Complaints must be reported to the hotel / service provider on the spot. KRTT will not be liable for any compensation for a problem which could be rectified during the client's stay, has the hotel / service provider been made aware of it. |
No Show / On the Spot / Cancelled Trip |
CRP - 3 | No refund for all confirmed booking
No refund for No Show or On The SPOT cancellation. |
CRP - 4 | No refunds can be made in case any of the services included in our tour packages cannot be provided at the time of the tour for reasons beyond our control of such as caused by forces of nature, like typhoon, eathquakes, .etc. |
CRP - 5 | All Deposit Payment is NON-REFUNDABLE. |
| GENERAL TERMS & CONDITIONS |
| The Terms and Conditions below govern the relationship between you, the client, and us, KR Travel & Tours. By booking a tour, you agree to be bound by these Terms and Conditions. All details contained herein are, to the best of our knowledge, correct and it is in good faith that we have published them. |
TC- 1 | Upon receiving your booking request, KRTT consultants will start to assist you in building a pleasant tour plan according to your special requirements and interests within 24 hours. |
TC- 2 | It is highly recommended that your tour reservation be made at least 30 days prior to the actual traveling date. |
TC- 3 | Only 50% or full paid tours, will be considered confirm.
Posted Rates are subject to change without prior notice. |
TC- 4 | Inability to pay on or before the stated option date shall mean auto cancellation of the said booking. Please note that KRTT shall not be responsible for bookings that are automatically cancelled due to the lapse or inability to pay on or before the option date. |
TC- 6 | Cancellations, postponements, revisions and amendments must be made one 1 week before departure during the Lean Season (from June to November) and two 2 weeks before departure during the Peak Season (from December to May), 1 month before departure during Super Peak Season (Christmas/New Year/Chinese New Year/Holy Week/Holidays & Festival). |
TC- 8 | We shall not be held liable for any commitment NOT made by KRTT in writing. Once tour has commenced, we shall not refund or exchange any unused portion. |
TC- 11 | KRTT tour package does not include Travel Insurance. We highly recommend that you purchase full coverage travel insurance of your own. |
TC- 12 | KRTT will NOT accept responsibility for the loss, injury, damage, delay or irregularity that may be caused to our client's property arising from causes beyond our control. |
TC- 13 | Our services will include only those indicated in the Tour Voucher, Booking Order or in the Service / Hotel Voucher. |
TC- 14 | All hotel and resort bookings made in this site are all prepaid. |
TC- 15 | No refunds can be made in case clients will cut short their stay at the resort or hotel. |
TC- 16 | A Hotel Voucher will be issued through email, fax or personally upon payment. |
| By visiting and using this site, you already agreed on all Terms and Conditions, Booking, Payment and Delivery Policies concerning to your travel requirements. |
